We appreciate your business and hope you are happy with your purchase. If for any reason you are unhappy with your purchase, you may return or exchange it within 30 days of receipt. Items with stones are unconditionally guaranteed for 30 days. Refunds and exchanges are for merchandise only, less shipping & handling fees. Returns will be credited by original method of payment, please allow up to 15 business days for your credit to be processed and posted.
Please follow the simple steps below to return or exchange your item.
Items must be returned in original condition. If an item is returned damaged, due to improper return packaging, we will use our discretion on the refund amount issued, up to 50% less.
Returns and Exchanges may be sent to:
ZOE AND PIPER
1529 S Clearview Ave Ste 109
Mesa AZ 85209
TERMS AND CONDITIONS
On the Site, we provide information about jewelry, gemsones, fashion, blog articles and sell jewelry retail and wholesale (the “Service”).
INFORMATION WE COLLECT
This Site only collects the personal information you voluntarily provide to us, which includes your name and e-mail address, in order to subscribe to our newsletter or comment on our blog. We collect payment information if you make a purchse. If you opt-in to receive our newsletter, the option to unsubscribe will be included in every e-mail.
We do share your information with trusted third parties who provide support in running this website including any blog or newsletter. All parties will keep your information confidential and will never be shared with unrelated third parties.
We may record information relating to your use of the Site in order to help administer the Site and personalize your experience by improving customer service.
Additionally, we may send cookies (not the tasty kind) to your computer in order to identify your improve our service. At any point, you may decline the cookies in your Internet settings. However, doing so may prevent use of some of the Site.
We do our best to protect your information for any unauthorized access, misuse, or disclosure. However, you acknowledge that the personal information you voluntarily share could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner. You agree to notify us for any breach of security or unauthorized use of your information.
CHILDREN – ONLINE PRIVACY PROTECTION ACT COMPLIANCE
CHANGES TO THIS POLICY
Updated: February 2015